Great Staff and Service
+ Just wanted to take this opportunity to thank all the staff at the residence (it is like a family home) for their hospitality. Last time I stayed in Patong was at a large hotel and it was cold and all business. At Kelly’s Residence the staff would literally cater to your needs whether it be an early breakfast or a late room clean. If you like all glitz and glam and everything shiny then maybe Kelly’s isn’t for you but if you like the authentic Thai feel with a family touch then Kelly’s is the ideal place. ขอขอบคุณ
Pictures taken from 4th floor room.
Dec 2019
Gem of a hotel with great service
+ We stayed here as a family of 4 for 7 days.
Rooms & Service: The rooms are clean and large, with a great view of the ocean and cleaned every day. The staff is excellent always with a pleasant smile. We met Raj on the penultimate day of our stay and he was warm and helpful.
Breakfast: There is a good american breakfast every morning by the pool side and for a couple of days they gave us packed boxes to take away. We did get a little bored after 5 days since the breakfast was the same. Our little one did get corn flakes, so that was a good change for him.
Location: This is a 5 min walk from the Bazaan food market, where you can get more of your essentials. The beach is a good 15 min walk and if you are solo or a couple it works okay, but for us as a family with kids it was a tough. However, we were doing day trips most of the time, so this did not effect us much.
WIFI: Strong wifi, but on the 4th floor there was instances where we had some connectivity issues sometimes. Not a great
Nov 2019
A Lovely Stay and a Great Location
+ We stayed as a couple in a Pool View Room at Kelly's Residency for a week in late October. The room was a good size and very clean with all the facilities we required and a very good shower. The location was perfect for us as it was a short 10 minute or so walk to the Banzaan Food Market, Jungceylon and Bangla Road and about 15 a 15 minute walk from Patong Beach. This meant that the hotel was quiet at night which was perfect for getting a good nights sleep. The staff were all very friendly and went out of their way to help (even posting our swimming costumes to our next accommodation in Chiang Mai when we inadvertently left them on the balcony area when checking out). We will certainly be returning when next in Phuket
Nov 2019
Patong experience.
+ Was nice having an aussie to help with places to go. Unfortunately there were problems with the water, but he was right on the ball and got things going asap. The rooms were wonderful. We had the penthouse ones. The little bar downstairs. Very friendly host and if it is your first time, he really makes it special for you. We were a party of 6. We travelled in October 2012.
Sept 2019
An impeccable five days!
+ Had a brilliant five days here. I would like to commend, Tarn, for her exceptional customer service. She's incredibly helpful, and goes above and beyond to cater to the guests of the hotel. Not forgetting the hospitable nature of the owner, who makes it a point to check in with guests from time to time.
Location wise, it takes about 10 minutes to walk down to Banzaan Food Market/Jungceylon Mall/Bangla Road/Karon Beach. Along the way, there are many affordable shops and eateries, perfect for those who're looking to escape the crowd. A convenience store is also located less than a minute away from the hotel.
We were also served with a sumptuous breakfast daily. Room and toilet was cleaned daily. No issues with the TV and the abundance of available channels!!
Will definitely come back here if I'm ever in Phuket, again.
Aug 2019
The Best!
+ Summarize with one sentence:felt like home! It was totally an home away from home us. They have amazing staff super friendly, everyone was perfect but Raida was our rock star! We would like to thank from here also. They meet us everytime with their sincere smiley faces and were there whenever we wanted.They served delicious fresh breakfast every monrning. We stayed at the poolside room, it has its privacy and felt like our own pool just open the door and jump in it. The room was super clean and cleaned everyday. The locations was not far away Patong Beach just 10 min walk. And Raj l, the owner of the hotel, he could not be more interested in every detail, every guest. We enjoyed evening talks with you soo much! It was our 6th hotel in Thailand and definitely is the best so far. It was like a boutique 5 star hotel. Don't look for any other just pick Kelly's Residence! Thank you guys it was a pleasure to stay at your hotel and great to know you, see you next time!;)
Jun 2019