The Westin Siray Bay Resort & Spa, Phuket

+ The sea view, specious rooms

+ I’m so disappointed with the experience and the stay. We booked for our long wait holiday. During the booking, we are not been informed the hotel was in upgrade and close 50% of the facilities. We only been informed that we cannot enjoy other facilities after check in the hotel. The first hotel room been arranged is so old and not maintained. The toilet water drain is not close and with insects coming out. The room had terrible smells. After that we’ve been transfer to another room but with same type. Obviously the smells is better due to they spray air freshener in advance. And the toilet window blind was spoilt and can’t adjusted. But the room condition is still very old and not being well maintained. We called to request upgrade the room type but the receptionist repeat that 50% of the hotel room is closed and under upgrade so do not have another room type and not even can enjoy other facilities. The breakfast was very limited and not even could reach 3 stars standard. Request

+ The place, the views and most important it's quite

+ View. Vibe. Food.

+ Service, location (very quiet), stunning rooms with views

+ Location of resort Cleanliness of premises and rooms Courtesy of staff