Name: Lord Kensington Hotel
Address: 38 Trebovir Road, London, GB
Rating: 7

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Lord Kensington Hotel (3★) — London, United Kingdom | Rooms.bh

Guest reviews

7.0Good

109 guest reviews

Score breakdown of the 40 most recent reviews

Leena

4/10

Poor deco and badly need upgrading in every way

+ Very poor quality bed, squeeked all the time, spring in the bed have gone, hard to sleep, safe deposit box in the room didn’t work, the staff tried in other rooms, none of them worked, stairs squeaked going up and down, rooms need upgrading with bed, walls carpets ect … good location and nice staff but the owner needs to spend money to make room liveable.

Oct 2025

Akram

6/10

+ Ok

Oct 2025

Wing Shuen

2/10

Disappointing Stay~ Dirty Bathroom, misinformation

+ I called the hotel in advance to confirm if they provided slippers and a hair dryer—both were confirmed over the phone. When I arrived early to check in around 1 PM, I was told the room wasn’t ready, but I could drop off my luggage. I double-checked with the front desk staff again, and she politely reassured me that slippers and a hair dryer would be in the room. When I returned later, my room key card didn’t work. I went back to reception, and instead of assisting, the staff said I cannot put the card near my phone. Once I got into the room, there were no slippers, and to make matters worse, the bathroom was dirty. I called the front desk again, and this time the staff was dismissive, saying they “can’t speak for the morning staff” and insisted that slippers were never provided. He refused to take any team responsibility and said he “doesn’t know anything” about the earlier conversation. They offered to change my room, but the new room was a downgrade from a twin to a single, and t

Sept 2025

Richard

4/10

+ very tired room

Sept 2025

Shelly R

10/10

Cute Central London Hotel

+ It’s a cute, quaint hotel attached to a row of hotels! Our rooms were clean and well proportioned. Nice shower/ bath combo. The front desk people were very kind and friendly. However, at times the front door was locked and it took a bit for them to respond to the buzzer. Lots of small groceries, variety of restaurants, and easy bus/tube stops.

Sept 2025

Michael

8/10

+ Room was small for 2, but we enjoyed it. Great service.

Sept 2025

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