Radisson Blu Belorusskaya Hotel

+ I stayed at this hotel years ago and had a good experience, which is why I decided to come back. Big mistake. Clearly, things have gone downhill. This time around, I was met with obvious bias and disrespect. Due to unstable flight schedules to Russia, I arrived earlier than planned and asked—willing to pay, of course—if early check-in was possible. The staff kept stringing me along, saying "soon," then "come back at 11:30–12:00," and so on. While waiting, I saw them check in a Russian couple who arrived much later than I did. So what is this—if you're not Russian, you get ignored and pushed aside? Completely unacceptable. This is no way to treat guests. Extremely disappointed with the staff's behavior and attitude. I won’t be recommending this place to anyone ever again.

+ As being a platinum member i booked for my family but as customer service there was no welcoming no recognitation and totally ignored service i never face this in any other radisson hotel Hope they will imptove

+ Location very good especially if you are coming or leave from any airport.near train station, metro station Also by walking very near to kremlin square. Breakfast amazing and very , It satisfies all tastes. I want send all my thanks for reception staff , they always help me especially Mr ASSEM . Really all staff very good . Thanks for you

+ It’s first time I visited MOSCOW, but it’s not the last, that because not only the most beautiful city and neither the kind people l dealt with there, but because the most comfortable RADISSON BLU BELORUSSKAYA HOTEL, l lived 15 day and l recognised its delicious food and so kindly treatment of the Employees, so l loved it and in name of mi and my colleagues working in MOFA IRAQ, we literally appreciated your administration and management of the Hotel

+ Close to the center but more and more old rooms, with clear signs of cigarets on the curtains and carpet, old bathrooms…at least in the rooms i have stayed last couple of months. In general all necessary thing available in the room - shampoo, toothpaste, iron, couple bottles of water, hair dryer…

+ The new summer breakfast at Sure bar - set-a-la-rose is fantastic, especially the ice-coffee with Damascus rose! Very unusual and delicious flavour, I have never tested before. Highly recommended, indeed ♥️