Bad experience
+ The worst experience I have had in the past ten years!!!
After reading some good reviews I booked three rooms for me and my partners, after driving eight hours we arrived, checked in and went down to have something to eat before getting a much needed rest.
We ordered the bill, the visa did not work and the waiter explained that only local visas work, we wanted to pay in dollars he explained he can't take dollars and I should exchange at the front desk, we went to the front desk the lady explained that they can't exchange at the hotel and that we have to go to a money exchange place that is a 17 minute walk at 11pm, I asked since we are staying here for three nights can we pay tomorrow, she explained that it is not possible, so we walked to the place she told us to go to, and it was closed, we came back to the hotel and explained that the place is closed and we are willing to put a deposit until tomorrow and we can sort it out tomorrow, we are not going anywhere and the bill is only f
Nov 2025
Service
+ Thank you for the warm welcome, the hotel is gorgeous, the view of the city is wonderful, and also thanks to Abduvasit for his polite and smiling
Oct 2025
Great services and hospitality
+ Service standards are high, way above American and European hotels. Responsible and responsive staff, quick to act and attentive. Good quality hotel. Moscow is a beautiful city with wide roads and pavements and modern amenities.
Jul 2025
Good but with room for improvement
+ Radisson Blu, a luxurious hotel in the heart of Moscow’s Olympic area, offered a smooth check-in and check-out experience. The friendly front desk staff, particularly Darya, provided comprehensive information and assistance throughout my stay. I was delighted to be accommodated in a spacious, comfortable room on the 22nd floor, offering a breathtaking city view.
The breakfast buffet was a pleasant surprise, featuring an assortment of fresh fruits and delectable pastries. However, I must admit that the scrambled eggs, a buffet staple, could have been more flavorful. Additionally, the sweets offered lacked the same taste level as those found in other venues.
One aspect that disappointed me was the pricing of food items in the lobby. While the prices were reasonable for the food quality, I found them a bit excessive compared to other hotels in the area. For instance, a single espresso price tripled the regular price, which seemed excessive.
Another downside was the limited availability
Jun 2025
Quiet rooms
+ "A good hotel, spacious room, and a wonderful view of Moscow. Friendly and helpful reception who assisted with a situation that arose.
Yulia(guest experience manager was so helpful and the best manager ever.
Breakfast was delicious And fresh.
Jun 2025
Hotel for those who like adventure on a…
+ The worst hotel ever!!! Don’t choose this hotel. Staff is not customer oriented in every country. No feedback from hotel management. Ran away from this hotel. Be careful. Even for honor guests the worst service ever!!! Choose wisely nearby any hotel, not this one
Apr 2025