Hartwell Hotel

+ Convenient location, clean.

+ Location is amazing. Room is very stylish and comfortable

+ Самое лучшее в отеле - расположение. Через дорогу Патрики и вся их инфраструктура. В номерах на последнем (6м) этаже очень маленькие окна. В номерах категории Делюкс есть балкон - совсем другая атмосфера. Отношение персонала между расслабленным и фамильярным, что неожиданно для такого хорошего места. Посоветую бронировать, но лишний раз на стойку ресепшн не обращаться.

+ Pluses: Good location, all the main attractions, businesses and restaurants are within walking distance. Cons: Given Moscow is still very much in the midst of the Covid-19 pandemic we were shocked that none of the staff were wearing any form of protection! There were simply no extra sanitary measures in place, in comparison to other western chains in Moscow. No masks, gloves, anything. The hotel has no sound isolation whatsoever, and a couple of times we were woken up because groups of men were having conversations outside next to our door. Apparently this place is popular with wedding couples as a photoshoot spot. Still no masks or gloves involved there. The situation was so absurd that as my partner was returning back to the hotel, he was sprayed with champagne from the balcony. The staff are simply not qualified to work in the hospitality business. No simple hellos or goodbyes from receptionists. Nothing along the lines of "How was your stay". There were always a bunch of peop

+ Уютный и чистый отель, очень удобное месторасположение, приветливый персонал, отличное состояние предметов интерьера, удобная кровать без лишних звуков. В номере достаточно тихо, несмотря на близость транспорта. Рекомендую этот отель!

+ Хорошее расположение отеля. Персонал вежлив. Быстрое заселение. Номер неплохой. Завтрак не брали, поэтому не могу ничего написать.