Hotel Eden

+ To be honest we never made it to this hotel. We couldn't get our visas due to COVID 19. We contacted hotels.com to help us cancel. When they phoned the hotel, the hotel did not answer. Hotels.com told us we had to call the hotel ourselves. They never answered us either, nor replied to our emails. We have not received our refund. I am livid that hotels.com would associate with a company that refuses to not only acknowledge a problem, but refuses to to even reply. Why would you want to do business with such an entity? It tells me hotels.com has no integrity. We will never use them again.

+ Kundenservice ist einfach nicht existent. Man kann niemanden erreichen - und als über das Expedia Portal doch eine Nachricht kam, war diese absolut nicht hilfreich.

+ Like: the absolute perfect location! just a short walk to the Red square. There are also a lot of restaurants nearby, the metro station is just 100 m away. Dislike: my room is tiny. The pictures in booking sites are misleading.

+ The hotel was in a strategic position, very clore to the center and to the Red Square. The staff was absolutely kind and available. The rooms are bright, the bathroom was clean and new and the bed is very comfortable. The price of the structure is truly honest and convenient. Anyway be careful, the walls are very thin so don't be too loud because all your neighbors will listen to you!

+ Perfect location, very central.

+ A really nice little place, off Solyanka, so close to lots of great bars and eateries, and an easy walk into the centre.